Privacy Policy
Last updated August 2026
1. What we collect
When you connect your Whop account, Helm reads only what it needs through Whop's official API: your memberships, payments, member records, and churn-related events (cancellations, failed payments). Helm does not collect anything beyond your Whop business data, and it never scrapes data from outside Whop.
2. How we use it
This data is used to compute your weekly signal digest (at-risk members, failed payments, recovered revenue) and, on paid tiers, to draft win-back messages for you to review. We do not use your data to train external models or for any purpose beyond running Helm for you.
3. What we don't do
We do not sell your data. We do not share it with third parties for marketing. We do not give any other Whop creator access to your data. Everything Helm reads stays scoped to your own business.
4. Data retention
We retain the data needed to generate your digests and track recovered revenue for as long as your account is connected. If you disconnect Helm, we stop reading new data immediately and delete stored analysis on request.
5. Your rights
You can disconnect Helm from your Whop account at any time, which immediately revokes its access. You can request a copy of what we've stored about your account, or request full deletion, by reaching out through your Whop dashboard.
6. Security
Helm is built directly on Whop's own API infrastructure rather than a separate data store, which limits how much of your data ever leaves Whop's own systems. Every action Helm takes on your behalf requires your explicit approval first.
7. Changes to this policy
If this policy changes in a way that affects how your data is used, we'll make that clear the next time you open your Helm dashboard.
8. Contact
Questions about your data can be sent through your Whop dashboard support channel, or by reaching out to the Helm team directly on Whop.