TERMS & CONDITIONS

Terms of Service

Last updated August 2026

1. Acceptance of terms

By connecting your Whop account to Helm, you agree to these Terms of Service. If you don't agree, don't connect your account.

2. What Helm does

Helm reads your Whop business data (memberships, payments, and member activity) through Whop's own official API, analyzes it for churn risk and revenue signals, and presents that analysis as a weekly digest. On paid tiers, Helm can draft win-back messages for you to review and send.

3. Eligibility

You must own or have administrative access to a Whop business to use Helm. Helm is built for creators and businesses operating on Whop; it is not a general-purpose product.

4. Account access

Helm accesses your Whop data only through the permissions you explicitly grant. You can revoke this access at any time from your Whop account settings, which immediately stops Helm from reading your data.

5. Approval-based actions

Helm never sends a message, changes a membership, or takes any action on your business without your explicit approval. Free tier accounts receive read-only analysis with no drafted or sent actions at all.

6. Payment and billing

Paid subscriptions are billed on a recurring monthly basis through Whop's payment infrastructure. You can cancel at any time; cancellation takes effect at the end of your current billing period. Refunds are handled through Whop's standard purchase protections.

7. Acceptable use

You agree not to use Helm to violate Whop's own terms of service, to harass or spam your members, or to attempt to access data belonging to a business you don't own or administer.

8. Disclaimer of warranties

Helm is provided "as is." We do not guarantee that any specific member will be retained, any specific revenue will be recovered, or that the service will be uninterrupted or error-free.

9. Limitation of liability

To the maximum extent permitted by law, Helm and its operator are not liable for indirect, incidental, or consequential damages arising from your use of the service, including lost revenue or lost members.

10. Changes to these terms

We may update these terms as Helm evolves. Continued use of Helm after an update means you accept the revised terms.

11. Contact

Questions about these terms can be sent through your Whop dashboard support channel, or by reaching out to the Helm team directly on Whop.